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Services

Expert help, built around you

From your first wallet to a complete inheritance plan for your family. Every service is one on one with a veteran Bitcoiner, at your pace, on your terms.

01 · Our flagship service

Bitcoin Inheritance, with the Citadel Vault

Your Bitcoin should outlast you. We design your inheritance plan with you and your heirs, then secure it on the Citadel Vault, an offline inheritance computer built so your family can recover everything without you, and without trusting anyone else.

Plan

Develop a secure self-custody plan

Together we list every wallet, key and digital asset, decide who inherits what, and choose where each piece of the plan will live.

Secure

Lock assets in the Vault

Your secrets are encrypted on the Citadel Vault. Your Vault Key is split across Vault Cards (2 of 3), so no single card, place or person can open it alone.

Distribute

Geographic distribution

Following the Citadel Vault inheritance protocols, Vault Cards and encrypted backups go to separate secure locations: a safe deposit box, a home safe, your attorney, trusted family.

Pass on

Prepare your heirs

We walk your heirs through recovery while you are here to answer questions, and leave them a printed guide for the day they need it.

What the service includes
  • One on one planning sessions for you and your heirs
  • Citadel Vault setup and Vault Card programming, verified
  • A personal inheritance and secret management plan
  • Geographic distribution plan for cards and backups
  • Heir walkthrough and printed recovery guide
  • Regular health checks and lifetime recovery support
  • Fully offline and non KYC; unlimited wallets and digital assets

We work alongside your attorney. Wills and trusts are not included.

Citadel Vault editions

Vault Core

The Citadel Vault, Vault Drive and 6 Vault Cards (2 of 3), with a Bitcoin verified dead man's switch and a printed heir recovery guide.

Vault Pro

Adds 10 Vault Cards for 2 of 4 or 3 of 5 setups, 1,000 year archival discs and a strategy session on geographic distribution.

Vault Pro+

Vault Pro with white glove setup: a founder led video session, a custom card distribution plan for your family and a follow up call.

Vault Advisor

For advisors and family offices: separated vaults per client, ten hours of setup sessions and a dedicated point of contact.

Compare editions at citadelvault.org

Start with a conversation. We will look at what you hold and who you want to protect, then recommend the right edition and plan.

Book an inheritance consultation
02 · Expert Sessions

Three hours, custom to your needs

Three one hour video calls with one of our educators. You choose the topics; we work through them with you, on your own devices, until you can do it yourself.

A

Bitcoin wallet setup

Choose, verify and install the right wallet, then practise sending, receiving and restoring.

B

Hardware selection

Which signing device fits you, how to buy it safely, and how to verify and update it.

C

UTXO management

Labelling, consolidating and spending coins without leaking your history or overpaying fees.

D

Seed creation and key management

Generate keys safely, back them up, add a passphrase, or move to multisig.

E

Node setup

Run your own Bitcoin node and connect your wallet to it, so you verify instead of trust.

+

Something else?

Lightning, mining, business treasury, migrating an old setup. Tell us and we will match you with the right educator.

Security and privacy

Close the gaps around your Bitcoin

Strong keys are only part of it. Your devices and your phone can both lead an attacker to your door.

03

Security Health Check

A full review of how you hold Bitcoin today, with a clear list of fixes in order of importance.

  • Custody model and seed security
  • Threat mitigation and 2FA
  • Computer and OS hardening, encryption, VPN
  • UTXO privacy and hardware 2FA
Book a health check
04

Privacy Phone

A phone that works for you, not for advertisers. We set it up with you and move your life over.

  • Choosing a compatible phone
  • GrapheneOS installed and verified
  • Profiles, apps and services configured
  • Data migrated and backed up
Book a privacy phone
05 · New service

Protecting Yourself After a Data Leak

Hardware wallet makers and exchanges have leaked the names and home addresses of their customers. Leaked data cannot be pulled back, but you can make sure it never leads anyone to your Bitcoin. In private sessions, you learn how to:

01

Distribute your digital assets geographically

Move hardware wallets and encrypted backups out of one place, following the Citadel Vault inheritance protocols, so no single location holds enough to matter.

02

Remove your data from the internet

Take your home address off people search sites and public listings, and use Google's removal tools for results and images about you.

03

Check and remove your data from brokers

Find which data brokers and people search sites list you, remove yourself with our help, and check again as they re-list.

04

Stop adding to the leak

Mail drops for deliveries, email aliases, separate phone numbers, a credit freeze and a leak response plan, so new purchases stop pointing to you.

05

Protect your digital assets

Encrypt every secret, test your recovery and keep your plan quiet, so a leaked address is a dead end.

Your data was in a leak? Start with a consultation. We will look at what was exposed and build your plan from there.

Book a data leak session
06 · New service

Bitcoin for Business

For owners who want Bitcoin to work for their business, not just sit in a wallet. Private sessions that turn Bitcoin questions into clear decisions, at your pace and in plain words.

01

Reach Bitcoin customers

Where Bitcoiners look for places to spend, what earns their trust and what brings them back.

02

Accept Bitcoin payments

Compare card fees with Bitcoin and Lightning, and plan checkout, refunds, staff handoff and bookkeeping before you switch anything on.

03

Market to Bitcoiners

Listings, promotions, loyalty ideas and outreach that speak to Bitcoin minded customers.

04

Treasury policy

Holding Bitcoin on the balance sheet: who approves, how much stays liquid, what gets recorded and what happens if a key person is away.

05

Structure the business questions

The entity, operating agreement and tax questions to settle with your advisors before the business holds or accepts Bitcoin.

06

Borrowing against Bitcoin

Liquidation, lender, custody and tax risks, and an honest look at whether borrowing fits your business at all.

Running a business? Start with a consultation. Education only: we work alongside your attorney and accountant, and do not give legal, tax or investment advice.

Book a business session
How it works

Simple, private, one on one

No account to open and no keys ever shared with us. You stay in control from the first call to the last.

01

Consultation

A free call to understand where you are and what you want to protect.

02

Your educator

We match you with the team member whose experience fits your needs.

03

Sessions

Private video calls. You do every step on your own devices; we guide.

04

Support

Follow up questions, health checks and help whenever something changes.

Pay your way. Pay in bitcoin for a discount, or in fiat. For custom work you can choose value for value and pay what the help was worth to you.

Book a free consultation